Genie Boxes

Carriage Charge Update

From the 1st of August 2016 the below changes will apply to carriage charges.

1. Charges will increase to £12 for orders under £300 in value.

2. Charges will now be applied (irrespective of order value) if an order is being sent to an alternative delivery address.

All previous terms and conditions still apply.

We hope you understand that we have absorbed regular additional increases in the cost of carriage, but sadly it is no longer possible to do so.

We do thank you for your business and we look forward to being of service again.


IFSEC 2016 – Another Fantastic Year!

Last week the Genie team headed down to the London ExCel centre for IFSEC 2016. We were joined by the FST Biometrics team and Virdi staff across the three days, with a full product display of our various lines. Including our Eco-trailer which we also had on display outside on the Westside Podium.

“Everyone agreed that our stand appeared to be the best we have ever had! But most of all it was just great to have the whole Genie team all working hard together – thank you all so much.” – Steve Baker, CEO

It was great to see some friendly faces on the stand along with some exciting new ones. For those who expressed an interest in any of our product lines, our business development team will be in contact shortly to discuss your requirements further.

However if you visited our stand and want to find out more about our products? Drop us an email and we’ll send over further information on any of the products that took your interest.

Once again thank-you to those who joined us to make it another fantastic year at IFSEC!

immix sureview genie partnership

Genie Partners with Sureview to integrate Immix® Command Centre Software with its CCTV Solutions.

We are proud to announce our partnership with SureView to integrate SureView’s flagship Command Centre software platform Immix®, with our CCTV hardware solutions.

Immix is a software product that operates primarily in central station and private command centres, that consolidates a wide range of different security products into a powerful but easy to use operator interface. It is designed to deliver new video based services to customers and complement the investment in existing security and automation systems.

“We are really pleased with the partnership and hope our customers can confidently recommend Genie CCTV products when supplying Immix equipped central stations and, alarm receiving centres. We want to further enhance our range of CCTV products with features such as Immix to expand customers installation capability, offering the peace of mind to end users with the Industry standard of monitoring platforms.”  Lee Rhodes- Technical Director at Genie

“We recognise Genie as a valued and trusted provider of video centric security systems and are delighted to further develop the relationship and strengthen our support of their product range. We are very excited to be working with Genie to strengthen our integration library with compatibility of their hardware solutions.” Mark Kenna- Integrations Manager at Sureview Systems.

SureView Systems is an industry leading provider of command-and-control software for enterprise and central station environments. Their flagship solution, Immix®, is a comprehensive software platform designed to receive alarm events from CCTV systems, video analytics, VMS, intruder systems, access control, and GPS based location aware devices and provide organisations with a comprehensive security solution. SureView supports the largest integration library in the industry, enabling ease of deployment and system administration for a wide variety of organizations across the globe. For more information visit


Supporting Make A Wish UK

Lee Rhodes our Technical Director will be cycling 100 Miles across London, in aid of Make A Wish UK. An amazing challenge for an amazing cause. The cycle will take place on Sunday 31st July, starting in the Olympic park and finishing in The Mall.

Make A Wish is a fantastic charity that exists to grant magical wishes to very special children with life threatening conditions. Going above and beyond to make special memories for seriously ill children.

We are putting our full support behind Lee and would be eternally grateful to anyone else willing to support the cause. To read more about Lee’s charitable challenge head to his JustGiving page.

Read more about Make A Wish and their fantastic stories here.

IFSEC Visit Us (High Resolution)

The Countdown To IFSEC International

June will see the return of Europe’s biggest security EXPO, IFSEC international at the Excel Centre in London. Genie will be returning to the EXPO for the 13th year, showcasing products from across our various ranges of products, offering a hands on experience of what we can offer.

We are most excited about showcasing our latest products including our CCTV Eco Trailer,  ANPR Solution and our Body worn camera , along with our Access Control and CCTV Solution.

The EXPO will take place at the London ExCel Centre, from Tuesday 21st June through to Thursday 23rd June, so be sure to visit the team on Stand E950. Should you wish to receive a VIP invite, offering you a chance to relax in the VIP lounge with refreshments and lunch; please send a request to You can also plan ahead and  book a meeting with our staff  in advance.

Won’t be able to attend IFSEC in person? Not to worry follow us on Twitter @GenieCCTV or via our LinkedIn page for all the latest news and updates across the three days.


Spire Healthcare

Spire Healthcare Case Study

Situated a few miles south of Birmingham City Centre, Spire Parkway Hospital is part of the second largest private healthcare service in the UK. Offering everything from health screening and checks, to acute and minor surgery through to professional recovery and rehabilitation.

The Challenge

Recently Spire Parkway Hospital wanted to upgrade their existing Analogue System to a more modern future proof security surveillance system. The existing cameras offered poor picture quality and security staff wanted to be able to identify individuals and vehicles entering and leaving the premises.

Furthermore being part of a large healthcare provider with 38 private hospitals and ten clinics across the UK, the surveillance solution needed to be networked with other sites making the IP solution ideal.


Genie CCTV reviewed the hospitals requirements and in conjunction with their local installer Unison Integrated Technology, Genie’s Wish IP System composed of 9 Varifocal Lens External Bullet cameras (WIP2BV), 4 Varifocal Lens Vandal Dome Cameras (WIP2VDV) and a 32 Channel NVR (WNVR832P) was proposed.


WIP2BV Varifocal Lens External Bullet cameras

The Wish IP range is Genie’s latest IP network based CCTV solution providing high quality surveillance images using sophisticated network protocols. Catering for different requirements the Wish IP range of Cameras are offered in various form factors and range between 1.3 megapixel to 3 megapixel.

All Genie Wish IP cameras come with PoE and IR illuminators as standard, two essential features for today’s surveillance needs. Unison Integrated Technology in Birmingham, is West Midlands leading experts in electronic security systems. They design, supply and install security systems in the commercial and public sector.

The Result

“ We always recommend Genie CCTV systems to our customer as they are well known for their quality and reliability”

Unison Integrated Technology (Installer)

“We are delighted with the Genie Wish IP range and the picture quality it offers. Our security staff find it much easier to identify individuals and vehicles entering our premises .”

General Manager, Spire Healthcare Birmingham (End User)


Base Jump Case Study


Genie Wish IP cameras at the building entrance.

Base Jump is the biggest trampoline park in the South East of England, offering over 35,000 square feet of fun with a capacity of up to 175 people. This new and unique trampoline park in Essex is designed to offer various activities ranging from standard jump sessions to fitness classes for children, teenagers and adults as well as catering for group parties and events.

The Challenge  

Usually, a CCTV surveillance system is used to provide a layer of security, however Base Jump have taken the use of CCTV a step further. As part of the initial planning to build the ultimate trampoline park, Base Jump required a High Definition surveillance system at every trampoline play area to monitor, record and access footage of any incidents that may occur.

Similar to other sports, jumping on trampolines can be dangerous and can result in sporting injuries. Although the trampoline park employs staff at each play area to supervise and ensure customers watch a safety video, injuries can still take place. The aim of the CCTV system is to record such incidents and enable Base Jump to review the footage and determine the cause of the injury and to see how such injury can be prevented in the future.

As part of their health and safety process, Base Jump ensures that all customer injuries are recorded and depending on the severity of the injury, a recorded footage is usually downloaded and kept on file. This helps Base Jump in both reducing liability against potential legal claims but most importantly it helps them to greatly reduce their insurance premium.

The requirement was a CCTV system that covered 35,000 square feet of footprint but also offered High Definition Imaging.

The Solution

As part of their health and safety process, Base Jump ensures that all customer injuries are recorded and depending on the severity of the injury, a recorded footage is usually downloaded and kept on file. This helps Base Jump in both reducing liability against potential legal claims but most importantly it helps them to greatly reduce their insurance premium.

Scott Francis Managing Director at AVS reviewed Base Jump’s requirements and based on the size of the project, AVS proposed and recommended Genie’s latest WISH IP range.


A Genie Wish IP Eyeball HD camera installed near the park exit.

The WISH IP range is a series of IP cameras providing high quality full 1080p HD surveillance images using sophisticated network protocols. Catering for different requirements, the WISH IP series of cameras are offered in various forms and range between 1.3 megapixel to 3 megapixel.

The IP Network cameras are ideal because they offer High Definition imaging which was a prime requirement for Base Jump but they also allow scalability if future cameras are added to the network.  The WISH IP 3 megapixel range also provided real-time Full HD recording which was essential  for the client, as they are using the recorded footage to analyse incidents and cannot afford to have any lag in the recording.

Furthermore, Genie’s user-friendly NVMS1000 software is also ideal for the client’s requirements as the software allows staff to retrieve any footage easily whenever its required.

DSC_0552 (Red Edit)

Highlighted in red are the Genie Wish IP 3MP Auto Focus Bullet Cameras covering each play area.

AVS reviewed the trampoline site design plan with Genie and proposed Base Jump with 64 3 megapixel IP cameras consisting of Genie’s latest Auto Focus bullet (WIP3BVAF), Vandal (WIP3VDV) and Eyeball (WIP3EBV) cameras. To support this complex system, two 32 channel NVR’s (WNVR832P) with 96TB storage capacity were required. Using the NVMS1000 software meant the client only required two monitors to display all 64 cameras.



The Result


All 64 HD cameras are displayed on two monitor screens.

“We are really impressed with the High Definition images from the Genie IP network cameras and user-friendly software. We have now decided to display CCTV footage from the play area onto a big screen near the café so that parents can enjoy a coffee and keep an eye on their children playing.”
-Base Jump (Owners)-

“Using Genie’s latest WISH IP Auto Focus 3MP cameras was a great help. Having the benefit of not focusing the camera manually made a significant difference in the installation time and helped us meet Base Jump’s launch deadline.”
-Scott Francis (AVS Managing Director)-

NHS East London

NHS Mental Health Services- East London

East London based NHS Mental Healthcare Centre well known for their in-patient and community services recently upgrade their surveillance system to HD Broadcast quality whilst keeping within  NHS Budgets.  .

The Challenge

In early August 2015 the Mental Health Centre decided it needed to replace its current outdated analogue CCTV system inside the wards. With the majority of the cameras starting to fail the centre knew it couldn’t afford to have faulty non-working cameras, especially in the sensitive environment they operate in where staff and patient safety is highly important.

Furthermore being funded by the NHS meant the mental health centre was working under strict budget and required a cost-effective solution.


Genie CCTV reviewed the centres requirements and in conjunction with their local installer Jigsaw Security Solutions, Genie’s latest HD-SDI Dome Cameras were proposed. With the  centre looking for a cost-effective solution, it allowed the centre to keep their existing coax (RG59) cabling infrastructure and only replace the cameras and recorders saving them a huge amount on potential re-wring costs.

Genie’s HD-SDI Range of Bullet and Dome cameras are well known for their broadcast quality image and offer Full HD 1080p Resolution.

The Result

“High Definition images made it really easy to identify individuals and provide safety to patients and staff ”

Site Security Manager

“The Centre  are really impressed by the high definition image quality and reliability of Genie’s HD-SDI system.”

Wade (Jigsaw Security Solutions)


Northern Devon Healthcare NHS

Based in Devon, Northern Devon Healthcare NHS Trust is one of the healthcare providers in the district offering a varied health care portfolio and specialising in community care. The current site comprises of a 300-bed ward in Barnstaple with the Trust looking at expanding its facilities in order to offer the highest possible care available to its patients.

The Challenge

In early 2013 the Hospital Facilities Management Team decided to review the access control system as the current system was ageing and becoming unreliable. Furthermore maintaining the current system using the maintenance team along with specialist contract support was proving to be inefficient and costly.

As the existing system was outdated with limited capacity to meet the healthcare’s plans for expansion, the management team decided to seek specialist advice from Challenge Alarm Systems for a robust and secure access control system that could accommodate the expansion plans.


Installed Genie Proximity Reader at the entrance

The Solution

Challenge Alarm Services Ltd liaised with Genie on Northern Devon Healthcare Trust’s behalf and reviewed the Trusts requirements. The proposal was to use Genie’s Sphinx Door Access Control Panels and Proximity Readers. These systems are known for their reliability, robustness and their slim attractive design making it the ideal product for this project.


The Result

Since the Install Northern Devon Healthcare NHS Trust have been very pleased with the systems and the ability to monitor access and egress and improve patient safety by providing a safer and secure environment whilst monitoring staff activity.

“We were all very pleased with the equipment flexibility that was offered to meet the current needs and future expandability.”
Kevin Ward- Deputy Head of Estates

“What started as a relatively small system replacement of 10 controllers has now expanded to 48 controllers with main server and client PC and integration into the hospital staff car parking barriers.  The hospital Estates department now administer the day to day card user requests with ease, something that they couldn’t do with their previous system.The Genie equipment has now also  been rolled out across the community hospitals.”
Justin Dennis- Challenge Alarm Services

High Value Client

High Profile Client Case Study

A high profile client – with business interests in retail, hotels, property and transportation amongst others – wanted to replace an ageing analogue CCTV system at one of his residences in the UK.

The existing site consisted of 17 analogue PTZ cameras and multiple fixed cameras located around the vast acres of private land on the owner’s estate. All of the cameras were cabled with coax and twisted pair for data where required. The system provided D1 resolution images which were recorded on traditional analogue DVR’s and displayed real time on two 50” display monitors.

The main requirement by the estates head of security was to upgrade the system to improve the image quality to HD resolution while retaining the ability of real time live monitoring. This was imperative to the operation of the 24/7 manned control room as any incidents needed immediate reaction and resolution.

The Challenge

Having ascertained the client’s requirements, the challenge was to provide a state of the art HD surveillance system that would retain the most important requirement of real time HD video. This would enable the estate security to quickly and easily deal with any security threats.

Additionally, the system needed to be future proof, to enable the ability to upgrade the entire system in the advent in advances of video technology.

The Solution



Genie CCTV designed a system to offer 17x 1080P HD-SDI Dual head PTZ’s. These cameras offer real time (30FPS) 2 Megapixel resolution video in conjunction with a powerful IR array that automatically adapts for wide and narrow coverage. These were installed to provide a high level of coverage over the vast estate. The existing analogue static cameras were replaced with 1080p HD-SDI static bullet cameras with built in IR to provide upgraded coverage and resolution of the existing static positions.

All except for 3 local cameras were cabled with a new fibre backbone utilising Genie’s HD-SDI to Fibre converters. This allowed the system to transmit Real-time (30FPS) HD-SDI images back to the control room which terminates in a Genie Fibre to HD-SDI receiver rack. The native HD-SDI connected via RG6 coax to two 16 channel Genie HD-SDI Digital recorders (WHDSDI188). Each recorder offered 32TB HDD recording to enable the required footage retention period as well as user friendly search and replay functionality.

The video from all the cameras is displayed in real time via HDMI connections from the DVR’s on two new 50” professional display monitors. This in conjunction with two 21.5” desktop “control” monitors connected to a PC installed with Genie’s Central Monitoring Station software. This allows for the operators to monitor specific camera groups from both DVR’s over then LAN, while having overall control of the Estates camera system via eMap.


Diagram showing set-up

The Result

With the system installed and commissioned, reports from the Control room operators were not only positive but favorably approving of the new HD image quality, while retaining aspects of control that are were familiar and most importantly the entire system offering real time video monitoring.

The Head of Security commented:
“We are so impressed with the HD-SDI Full HD surveillance system and Genie’s involvement as a specifier and supplier from start to finish that we have nominated Genie CCTV Ltd to specify another 100+ camera system and again use the HD-SDI CCTV products.

John Boorman, Sales and Marketing Director at Genie CCTV Ltd commented – “Our suggestion on moving forward with HD-SDI was based on the customers’ requirements for real time video and Full HD 1080P image quality.  Our HD-SDI to Fibre transmission kit offered the future proofing the site required, all on a single mode fibre cable infrastructure. More importantly, this guaranteed the customers’ need for real time Full HD video surveillance. None of the cameras suffer from compression lag, meaning the camera records at the highest quality with the clearest of footage in accurate real time, day or night.”

“Should the customer wish to add any further cameras at any point throughout the site, it will now be very easy. And if they need to add IP video cameras, the Fibre transmission can easily handle Ethernet/Fibre transmission units as part of the existing installation”

“In all my years involved in the CCTV manufacturing industry, I have never seen a real time, full HD surveillance system work so efficiently. I am very honoured to have been chosen by the end user to provide our Genie solution and see it work so well”.